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You will be considered for a HAMP loan modification if:

  • Your home is an owner-occupied primary residence.
  • Your housing payment is more than 31% of your gross monthly income.
  • You are able to provide evidence of financial hardship.
  • You are able to provide documentation of your income.
  • You complete all required steps included in our financial packet.
  • You provide all required information requested in the financial packet.
  • Your unpaid principal balance on your first lien mortgage is less than or equal to $729,750 for mortgages secured against a one-unit property. This requirement will vary if your property is a two, three or four-unit property.*

You will not be considered for a HAMP loan modification if:

  • Your home is a second home or investment property.
  • Your housing payment is less than or equal to 31% of your gross monthly income.
  • You are unable to provide evidence of financial hardship.
  • You are unable to provide documentation of your income.
  • You do not complete all required steps included in our financial packet.
  • You do not provide all required information requested in the financial packet.
  • Your unpaid principal balance on your first lien mortgage is greater than $729,750 for mortgages secured against a one-unit property.*

If you meet the criteria to be considered for a HAMP loan modification, apply today! If you do not think you are eligible, please call one of our loan counselors at 1.800.781.7399 to discuss other homeowner preservation options.

*If your unpaid principal balance is greater than $729,750 on a mortgage secured against a one-unit property, other Non-HAMP loan modification programs may be available for unpaid principal amounts up to $1,000,000. Eligibility restrictions will apply by investor and borrower eligibility.

Choose one of the following ways to apply for a loan modification:

1. Apply online through our new online application and submit all of the required documents right from your home computer! You will need to log in using your existing online mortgage account user ID and password. If you do not have an online account, you can create one by clicking "Register User ID/Password" on the login page.

Online Application

(Please note: You can opt to fax or mail your required documents even if you use the online application.)

2. Download our paper application to provide your information by hand and submit the required documents by fax or mail.

Print Application

What else do I need to submit, other than the application?

On the application, you will be asked to provide financial and residency information for all borrowers on the loan. To verify this information, we must receive the following documentation from you:

  1. A complete and signed application.
  2. A complete and signed IRS Form 4506-T or 4506-T EZ.
  3. Your most recent signed and filed Tax Return with all the applicable Schedules included.
  4. A complete and signed Dodd Frank Certification.
  5. All applicable Government Monitoring Data. This information is collected in the hardship affidavit section of the application, and is used to monitor servicer compliance with the Fair Housing Act.
  6. Proof of income based on employment type of each borrower and non-borrower contributor as explained below.

Please note that all of the above information is required and that all information must be complete and is accurate for all borrowers in order to be considered for HAMP. Please also remember that each borrower must complete and sign a hardship affidavit and an IRS Form 4506-T or 4506-T EZ as a component of the application. Failure to comply with any of these requirements will delay our review process and could result in ineligibility for HAMP or one of our other homeowner preservation programs.

If you are a salaried or hourly wage earner:

This includes full-time, part-time and temporary employees. It also applies to borrowers who receive income in the form of tips, commission, bonus or incentives. For each borrower (or non-borrower contributor, who is not on the original note, who resides in the residency, and whose income is relied upon to support the mortgage payment) you’ll need to submit the following documents:

  • Pay Stubs
    • Must show one complete month of pay.
    • If paid twice a month submit two (2) most recent pay stubs (two for each borrower).
    • If paid weekly, please provide four (4) most recent paystubs (four for each borrower).
    • All submitted paystubs must reflect an entire month of pay and must reflect at least part of the borrower's Social Security number (e.g. last four digits) or another type of identification number (e.g. employee ID, payroll number, etc.).
    • All paystubs must have pay period dates listed on them.
    • Paystubs must have year-to-date amounts listed on them. If your paystubs do not have this, you must request a Verification of Employment from your employer listing the year-to-date amount and submit it in addition to your paystubs.
  • Federal Tax Returns
    • Must be the most recent signed filed federal tax return.
    • Should include all pages and schedules.
  • Signed 4506-T or 4506-T EZ
  • Bank Statements
    • Include copies of two most recent bank statements.
    • Must include all pages.
    • The remaining balance must be clearly listed at the end of the statement.

If you are self-employed:

Self-employed borrowers are people who own a business, work for themselves, and do not receive a W2. Self-employed borrowers also include those who receive a 1099 for the income they earn.
For each borrower (or non-borrower contributor, who is not on the original note, who resides in the residency, and whose income is relied upon to support the mortgage payment) include the following documents:

  • Profit and Loss Statement
    • Name of the business must be on Profit and Loss Statement.
    • Must show quarterly or year-to-date profit and loss.
    • Must include all income and expenses.
    • Must be at least three consecutive months.
    • Click here for sample Profit and Loss Statements and a more detailed explanation of what should be included.
  • Federal Tax Returns
    • Must be the most recent signed filed federal tax return.
    • Should include all pages and schedules.
    • Include all 1099s.
    • If an extension has been filed for the past year's tax return, you must submit an active IRS Extension Form (expired extension forms are not acceptable) and a copy of the previous year's signed and filed tax return with all pages and schedules.
  • Signed 4506-T or 4506-T EZ
  • Bank Statements
    • Include copies of two most recent bank statements.
    • Must include all pages.
    • The remaining balance must be clearly listed at the end of the statement.

If you receive social security, disability or death benefits, pension, or public assistance:

For each borrower (or non-borrower contributor, who is not on the original note, who resides in the residency, and whose income is relied upon to support the mortgage payment) include the following documents:

  • Federal Tax Returns
    • Must be the most recent signed filed federal tax return
    • Should include all pages and schedules
    • If an extension has been filed for the past year's tax return, you must submit an active IRS Extension Form (expired extension forms are not acceptable) and a copy of the previous year's signed and filed tax return with all pages and schedules
  • Signed 4506-T or 4506-T EZ
  • Benefit Statements
    • Can include letters, exhibits, a disability policy or benefit statement from the provider.
    • Must clearly list the amount and frequency of the benefits.
  • Bank Statements
    • Include copies of two most recent bank statements.
    • Must include all pages and clearly show benefit deposit amounts.
    • The remaining balance must be clearly listed at the end of the statement.
  • Proof of Receipt of Payments
    • Include copies of two most recent bank statements.
    • Must include all pages and clearly show benefit deposit amounts.
    • The remaining balance must be clearly listed at the end of the statement.
      • As an alternative, you may also provide Proof of Receipt of Payments by including 2 recent deposit advances showing deposit amounts.

If you receive alimony, child support or separation maintenance (NOTE: You are not required to disclose child support, alimony or separation maintenance income, unless you choose to have it considered by your servicer):

For each borrower (or non-borrower contributor, who is not on the original note, who resides in the residency, and whose income is relied upon to support the mortgage payment) include the following documents:

    • Divorce Decree, Separation Agreement or other Legal Written Agreement
      • Must be filed in court.
      • Must show the amount of the alimony or child support payment.
      • Must include the period of time over which the payment will be received.
    • Signed 4506-T or 4506-T EZ.
    • Bank Statements
      • Include copies of two most recent bank statements.
      • Must include all pages.
      • The remaining balance must be clearly listed at the end of the statement.
    • Proof of Receipt of Payments
      • Include copies of two most recent bank statements.
      • Must include all pages and clearly show benefit deposit amounts.
      • The remaining balance must be clearly listed at the end of the statement.
      • As an alternative, you may also provide Proof of Receipt of Payments by including 2 recent deposit advances showing deposit amounts.

If you have rental income:

For each borrower (or non-borrower contributor, who is not on the original note, who resides in the residency, and whose income is relied upon to support the mortgage payment) include the following documents:

  • Federal Tax Returns
    • Must be the most recent signed filed federal tax return.
    • Should include all pages and schedules.
    • If an extension has been filed for the past year's tax return, you must submit an active IRS Extension Form (expired extension forms are not acceptable) and a copy of the previous year's signed and filed tax return with all pages and schedules.
    • Include Schedule E – Supplement of Income and Loss (used to provide documentation of your rental income).
      • If Schedule E is not available because the property was not previously rented you must:
        • Present a signed rental agreement with the rental amount, lease agreement, start date and end date listed.
        • Include copies of the two most recent bank statements showing your rental deposit or the two most recently canceled rent checks.
  • Signed 4506-T or 4506-T EZ
  • How to calculate rental income:
    • Rental income from renting a portion of your principal residence: income will be calculated at 75% of monthly gross rental income.
    • Rental income from properties other than your principal residence: income will be calculated at 75% of the monthly gross rental income reduced by the monthly debt service on the property (e.g. principal, interest, taxes, insurance, mortgage insurance and association fees).

If you have non-borrower contributor income:

If you used contribution income from a non-borrower (including your spouse) on your application you will need to submit a contribution letter. A non-borrower is someone who is not on the original note (and may not be on the Original Security Instrument) and must reside in the residency, but whose income is relied upon to support the mortgage payment.

A contribution letter includes:

  • Payment amount from each contributor.
  • How frequently the contributor contributes to payments.
  • Statement confirming that contributor resides in the property.
  • Letter must be signed and dated by each contributor.

Along with the contribution letter, each contributor must submit a credit authorization form (click here to download) a 4506-T or 4506-T EZ, their most recent signed and filed Tax Return with all the applicable Schedules, as well as all required Proof of Income necessary based on the requirements outlined previously for the respective income the contributor receives.

To fax or mail your paper application and/or your required financial documents, please use the following contact information:

Fax:

1.866.435.7643

Mail:

IndyMac Mortgage Services
IndyMac-4
2900 Esperanza Crossing
Austin, Texas 78758

Click here to read important disclosures regarding HAMP.

Additional Resources

Visit the IndyMac Mortgage Services Blog to read informative articles and access educational materials about our homeowner preservation programs.

Watch educational videos to learn about HAMP, short sales and how we're helping customers experiencing financial hardship.

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