Homeowner AssistanceWe understand that many people are dealing with financial challenges.

Foreclosure Prevention Options

Short Sale

A short sale allows borrowers to sell their home at a market value that is less than the balance owed on the loan. This alternative to foreclosure is available only to homeowners who are experiencing an economic or financial hardship. A short sale offers both the homeowner and the lender a faster and less costly alternative to foreclosure. Homeowners may also be eligible for financial incentives by selling their home through a short sale agreement.

It is important to note that a short sale may adversely affect the ability to obtain credit in the future. We strongly suggest borrowers consult with an accountant, tax attorney or CPA (Certified Public Accountant) for advice regarding credit and tax implications.

How do I apply for a short sale?

IndyMac Mortgage Services is pleased to announce a partnership with RES.NET, a dynamic and interactive web based platform whereby both the homeowner and authorized third party can communicate and task directly with IndyMac Mortgage Services. This enchanced short sale platform is free-of-charge and provides direct transparency as a homeowner or authorized party is able to view their short sale request through every step in the process. Additionally, RES.NET allows for direct communication to IndyMac Mortgage Services and the parties involved in reviewing the short sale package.

Once you are ready to submit a short sale package, which includes the short sale application and all required documents, please select one of the following options to begin the application process:

If you are the Homeowner
Please visit: http://www.res.net/Our_Products/Homeowner to begin the short sale application process. This link will take you to the RES.NET website to setup an account and submit a short sale application. Once setup, you will be contacted by a Short Sale Specialist to review your request and provide assistance during the short sale process. You can also check the status of your application, obtain important information regarding the short sale process and communicate directly with your Short Sale Specialist through the RES.NET website. If you have any questions, need help accessing the RES.NET website, or encounter technical issues while creating your account or uploading required documents to the RES.NET website, please contact RES.NET Customer Support at support@res.net or call 1.800.760.7036 between 5a.m. – 5p.m. Pacific Time, 7a.m. – 7p.m. Central. If you have any additional questions related to your short sale request, or to discuss additional foreclosure alternatives available, please contact IndyMac Mortgage Services directly at 1.877.908.4357.

If you an Authorized Third Party
Please visit: http://www.res.net/Our_Products/Agent to begin the short sale application process. This link will take you to the RES.NET website to setup an account and submit a short sale application on behalf of the borrower you are representing. Once setup, you will be contacted by a Short Sale Specialist to review the short sale request and provide assistance during short sale process. You can also check the status of the application, obtain important information regarding the short sale process and communicate directly with the Short Sale Specialist through the RES.NET website.If you have questions, need help accessing the RES.NET site, or encounter technical issues while creating your account or uploading required documents in RES.NET, please contact RES.NET Customer Support at support@res.net or call 1.800.760.7036 between 5 a.m. – 5p.m. (PST), 7a.m. – 7 p.m. (CST). If you have any additional questions related to a short sale request or to discuss additional alternatives available, please contact IndyMac Mortgage Services directly at 1.877.908.4357.

Still have questions? Don’t hesitate to give us a call at 1.877.908.HELP to learn more about this and other alternatives to foreclosure.

To learn more about the short sale process, we also recommend viewing our informative companion video regarding short sales, by clicking the link on the right hand side of the page:

Benefit

Allows a borrower to transition out of their home without going through foreclosure. In some cases relocation assistance may be available.

This is a communication from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose. However, if you have filed a bankruptcy petition and there is either an “automatic stay” in effect in your bankruptcy case, or your debt has been discharged pursuant to the bankruptcy laws of the United States, this communication is intended solely for informational purposes.

Which program is right for you?

Answer these easy questions to see which programs you may be eligible for.

Looking for more assistance?

Use these helpful references to learn more about home preservation.

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