Pay online

To pay online, log into your account and select View Bill/Make Payment.

Benefits of paying online:

  • Recurring or one-time payments
  • No service fee (if paid within 5 days of due date)
  • Payment posted same day (if paid before 10 p.m. EST, Monday Friday)

Pay by mail

To pay by mail, please make checks payable to IndyMac Mortgage Services and include your mortgage loan number.
Choose from one of these mailing options:


Regular Mail:
IndyMac Mortgage Services
Loan Servicing
P.O. Box 78826
Phoenix, AZ 85062-8826 
Overnight Mail:
IndyMac Mortgage Services
Home Loan Servicing
Attn: Cashiering
6900 Beatrice Drive
Kalamazoo, MI 49009-4045


Benefits of paying by mail:

  • One-time payment
  • No service fee

Payments are posted depending on delivery time

Pay by phone*

To pay by phone, call our toll-free Automated Information System at 1.800.781.7399 from a touch-tone telephone. You will be required to enter your loan number and the last four digits of your Social Security number.

Benefits of paying by phone?

  • One-time payment
  • Payment posted same day (or designate when it will post)

*$20 service charge applies to payments by phone.

Pay in person

To pay in a bank branch, visit take advantage of our Branch Locator. For fast and efficient service at the branch, please have your loan number and/or payment stub with you.

Benefits of paying in person:

  • One-time payment
  • No service fee
  • Payment posted same day

If you’re having trouble making your monthly mortgage payments, check out our home preservation options

Click to Continue